What is the hub warranty?
Answer: Our hub warranty is for 5 years. If you have a potential warranty issue, give our customer service folks a call and we'll arrange a return so we can evaluate it.

Does the hub warranty cover radial lacing?
Answer: Not anymore. Too much additional load is placed on the weakest part of the hub (the flanges) and little is gained by radial lacing. It is not stronger than a 2X pattern and hardly lighter. Why do it?

I don't like getting greasy. In addition to your warranty, what service do you offer?
Answer: We feel that as part of buying the best products you should also get the best service. All of our products are designed to be as user friendly as possible. However, if you're not a bike mechanic and cannot find a friend or local shop you trust, give us a call. We'll take your Chris King product in, inspect it, and service it as necessary to get it back up and running in top form. This service is not free, but about what you'd expect from your local shop. Not quite as convenient as your local shop, but our turn around is usually just a few days from the time we receive it and we're happy to do it.